Privacy Policy
Learn more about our policies and terms
Effective Date: 19/12/2025
1. Introduction
This Privacy Policy explains how SpitiCare (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit spiticare.gr or use our services. We are committed to safeguarding your privacy and complying with applicable data protection laws.
2. Information We Collect
We may collect the following types of personal data when you interact with our site or request services:
Contact details: name, phone number, email, address (for service scheduling and communication).
Service information: service requests, preferences, location of the problem/work.
Usage data: IP address, browser type, pages visited, interaction data for analytics and site performance.
Cookies & tracking: identifiers stored in your browser to improve experience and measure site usage.
3. How We Use Your Data
We use your data to:
Respond to service requests and provide quotes.
Communicate with you (email, phone).
Improve our website, services, and customer experience.
Monitor how our website is used and optimize performance.
Comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process personal data to fulfil contract requests (e.g., quote or service booking) and for legitimate interests such as improving our services and ensuring site security. Where required, consent is obtained for marketing communications.
5. Sharing & Disclosure
We do not sell your personal data. We may share data with:
Service providers assisting with website hosting, analytics, communication tools.
Legal authorities, when required by law.
Third parties only if needed to deliver a requested service (e.g., certified technicians dispatched to your address).
6. Cookies & Tracking Technologies
Our site uses cookies and similar technologies to enhance functionality and analytics. You can manage or disable cookies through your browser settings, but this may affect site performance.
7. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
8. Data Retention
We keep personal data only as long as necessary for its purpose and in accordance with applicable law.
9. Your Rights
You may have rights under applicable data protection laws to access, update, correct, or delete your personal data, and to withdraw consent where processing is based on consent.
10. Contact Us
For questions about this policy or data access requests, contact:
SpitiCare
Email: [email protected]
Phone: 211 008 8233
Office: Karaoli & Dimitriou 5, Paiania, 19002, Greece